Privacy Policy
Meta and WhatsApp Business ComplianceManDigi is a product of Digigenius India. This Privacy Policy explains how we collect, use, store, and share personal data when you use the ManDigi platform, including WhatsApp automation and Meta Business integrations.
1. Data We Collect
- Account and workspace details: name, email, role, organization, and login activity.
- CRM and messaging data: contacts, phone numbers, message content, templates, and campaign metadata.
- Integration data: tokens, IDs, and configuration details for Meta, WhatsApp, and connected systems.
- Technical data: IP address, browser/device signals, logs, and security events.
2. Why We Process Data
- To provide platform features such as CRM, campaigns, automations, and reporting.
- To send WhatsApp business messages requested by your organization.
- To secure the service, detect abuse, and enforce acceptable use.
- To comply with legal, regulatory, and platform requirements.
3. WhatsApp and Meta Platform Data
If you connect Meta or WhatsApp Business services, your use is also subject to Meta terms and policies, including WhatsApp Business and Meta Platform rules. You are responsible for obtaining valid consent before messaging end users and for sending only policy-compliant content.
4. Legal Bases
Depending on jurisdiction, we process data under one or more of these bases: contractual necessity, legitimate interests, legal obligation, and consent where required.
5. Data Sharing
- With service providers that host, secure, or support platform operations.
- With Meta and other integrated providers when required for requested features.
- When required by law, court order, or lawful government request.
We do not sell personal information for third-party advertising.
6. Data Retention
We retain data only as long as needed for service delivery, legal obligations, dispute resolution, and enforcement of agreements. Retention windows depend on data type and account lifecycle.
7. Security
We apply administrative, technical, and organizational safeguards designed to protect data from unauthorized access, disclosure, alteration, and loss. No system can be guaranteed 100% secure.
8. Cross-Border Transfers
Data may be processed in countries other than your own. Where required, we use appropriate safeguards for international transfers.
9. Your Rights
Subject to applicable law, you may request access, correction, deletion, restriction, portability, or objection to processing. You may also withdraw consent where processing is consent-based.
10. Data Deletion Requests
To request deletion of account or WhatsApp-related data, contact us using the details below with your workspace and account identifier. We will verify the request and respond within applicable legal timelines.
Public deletion instructions page: /data-deletion.html
11. Children's Data
ManDigi is not intended for children under 18. We do not knowingly collect personal data from children.
12. Updates to This Policy
We may update this policy from time to time. Material changes will be posted on this page with a revised date.
13. Contact
Digigenius India
Website: https://digigeniusindia.com
For privacy and compliance requests, use the contact channel listed on the website.